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Trusted Care for every wear
Contact Info
If you have any questions or need help, feel free to contact with our team.
KLYNZODRY Laundry and Dry Cleaning follows standards and policies set by the Laundry and Dry Cleaning Industry.
We exercise utmost care in cleaning and processing garments entrusted to us and use such processes which, in our opinion, are best suited to the nature and conditions of each garment.
Nevertheless, we cannot assume responsibility for inherent weaknesses or defects in materials which may result in tears or the development of small holes in fabric that are not readily apparent before processing.
In dry cleaning and laundering, we cannot guarantee against color loss, color bleeding, and shrinkage; or against damage to weak and tender fabrics.
Responsibility is also disclaimed for trimmings, buckles, beads, buttons, bells, and sequins. In the event of damage to the garments or items, the customer is eligible for a refund of the particular invoice amount subject to the satisfaction of KLYNZODRY after scrutinizing the photographs, supporting documents, and details provided by the Customer.
However, compensate, up to a maximum, six (6) times of garment service value of Invoice or Rs.1500/- (Rupees One Thousand Five Hundred Only.), whichever is lesser shall be given to the customer by KLYNZODRY, regardless of brand or condition. Excluding the leather, suede and household items which are at customers own risk at all times.
If customers wants to cancel the order because of any reason then the request for cancellation must be placed within 30 minutes of pickup of articles.
Customer can cancel at any time before actual pick-up. However cancellation charges will be levied.
Once Order is punched and processed, order can’t be cancelled
We exercise utmost care in processing clothing items received to avoid misplacement or loss of items. However, there will be instances where items may get misplaced or lost. As such, differences in count must be reported within 24 hours of delivery.
Unless a list accompanies the bundle, our count must be accepted. In case of loss to the garments or items by KLYNZODRY or KLYNZODRY authorized delivery person, compensation up to the maximum, six (6) times of garment service value of Invoice or Rs.1500/-(Rupees One Thousand Five Hundred Only), whichever is lesser shall be given to the customer by KLYNZODRY, regardless of brand or condition. Excluding the leather, suede and household items which are at customers own risk at all times.
Full amount will be refunded only in case of garments are unprocessed in workshop due to potential damage to garments or items. The value and type of service is mention on Invoice of KLYNZODRY. So for the refund of amount for any particular service the base document will be Invoice.
Any extra amount paid by customer for order can be refunded by the company if the customer asks.
Balance available in “Prepaid” plans are non-refundable and cannot be transferred to any other customer.
In case of any unsatisfied service with the said garments or items, the customer may book for re-process within twenty-four (24) hours from the time of delivery of that particular garments or items.
All orders will be processed within 2-3 business days. In most of the cases, your order will be dispatched within the next 7 to 8 business days. Our business days are Monday to Sunday and Thursday we have weekly Off.
Need help with your laundry? From pickup to payments, KlynzoDry is just a click away
Trusted Care for every wear